Terms of service

Terms & Conditions – Rajvion.com

Last Updated: 23 October 2026

Welcome to Rajvion. These Terms & Conditions govern your access to and use of https://rajvion.com, including the products and services offered through our online store.

By accessing our website or placing an order, you agree to these Terms & Conditions and our applicable Privacy Policy, Shipping Policy, and Return, Exchange and Refund Policy. Please read these policies carefully before using our website or purchasing our products.

We may update these Terms & Conditions from time to time. Any updates will be published on this page, along with the revised date where appropriate. We encourage you to review this page periodically.

1. Introduction

Rajvion is an online apparel brand offering T-shirts and other clothing products through https://rajvion.com.

Website: https://rajvion.com
Brand: Rajvion
Customer Support Email: Rajvion01@gmail.com
WhatsApp: +91 7620655980
Business Name / Legal Entity: RAJVION
Registered Business Address: Sector 17, Ulwe , Navi Mumbai, 410206

For questions regarding these Terms & Conditions, products, orders or payments, please contact us using the details provided above.

2. Services

Rajvion offers apparel and related products for purchase through its online store.

We make reasonable efforts to ensure that product descriptions, photographs, prices, size information and other product details are accurate and up to date.

When you place an order, you submit a request to purchase the selected products. Order acceptance, payment confirmation, processing and dispatch are subject to product availability, successful payment or COD confirmation, and applicable order-verification procedures.

We reserve the right to decline or cancel an order where reasonably necessary, including in cases of pricing errors, stock unavailability, suspected fraudulent activity or other legitimate operational reasons. If payment has already been collected for an order that we cancel, we will arrange the applicable refund.

Nothing in these Terms limits any consumer rights available under applicable law.

3. Third-Party Websites and Services

Our website may contain links to third-party websites, social-media platforms, payment gateways, courier services or other external services.

These third-party services operate under their own terms and privacy policies. Rajvion does not control all aspects of their operations and is not responsible for the content or policies of independent third-party websites, except where responsibility cannot be excluded under applicable law.

If you follow a third-party link or use an external service, please review its applicable terms and policies.

4. Privacy and Customer Communications

Your personal information is handled in accordance with our Privacy Policy and applicable data-protection laws.

When you place an order, create an account or contact our support team, you may need to provide information such as your name, delivery address, email address, phone number and payment-related information.

We use relevant information to process orders, arrange delivery, provide customer support, handle returns and refunds, prevent fraud, and meet applicable legal obligations.

Where required, we will obtain consent before sending promotional communications through email, SMS, WhatsApp or other electronic channels. You may opt out of promotional communications in accordance with the applicable instructions.

We will not treat your agreement to receive promotional messages as a condition of purchasing products where such consent is not legally required.

Please refer to our Privacy Policy for further details about data collection, use, retention and sharing.

5. Product Descriptions, Images and Sizing

We make reasonable efforts to display our products as accurately as possible.

  • Colours: Actual product colours may vary slightly due to screen resolution, device settings, lighting and display characteristics.

  • Measurements: Size charts and measurements are provided as a guide. Minor manufacturing variations may occur.

  • Product photographs: Images are intended to represent the products as accurately as reasonably possible. The actual product may have minor variations in colour or appearance.

  • Product availability: Products, sizes and colours are subject to availability.

  • Product details: Please review the description, size chart, material information and other details on the relevant product page before placing an order.

If a product is materially different from its description, defective or incorrect, please contact us for an appropriate resolution under our Return, Exchange and Refund Policy and applicable law.

6. Custom and Design-Specific Products

Some Rajvion products may feature distinctive artwork, illustrations, graphics, text, slogans or other design elements.

For products made to order, customised or specifically printed according to a customer's request, additional conditions may apply. Any applicable restrictions will be disclosed before purchase.

Customers should review the size chart and product details carefully before placing an order.

A change of mind or incorrect size selection for a customised product may be subject to different return conditions where legally permissible. However, such conditions will not exclude any remedy required by law for products that are defective, damaged, incorrect or not as described.

Colours and print appearance may vary slightly because of screen settings, printing processes and garment characteristics.

7. Pricing and Taxes

We make reasonable efforts to ensure that prices displayed on our website are accurate.

  • Prices are displayed in Indian Rupees (INR), unless otherwise specified.

  • Applicable taxes and other charges will be displayed or disclosed as required by law.

  • Shipping is free on orders under our current shipping policy, subject to service availability and any terms clearly disclosed at checkout.

  • Prices, promotions and product availability may change from time to time.

  • Changes to prices will not alter an order that has already been accepted, except where correction or cancellation is permitted under applicable law and the circumstances of the order.

If a material pricing error is identified after an order is placed, we will contact the customer to explain the issue and discuss the appropriate next steps. If the order is cancelled and payment has been collected, the applicable refund will be processed.

8. Payments

Rajvion may offer payment methods displayed at checkout, including prepaid payment options and Cash on Delivery (COD), where available.

  • Orders paid online are subject to successful payment authorisation and confirmation.

  • COD orders are subject to service availability, order verification and courier coverage.

  • Orders may not be dispatched until the required payment or order verification has been completed.

  • Customers must provide accurate information when placing an order.

  • Any applicable COD charges, payment fees or other additional charges will be disclosed before the order is confirmed.

  • Payment processing may be handled by third-party payment service providers and is subject to their applicable terms.

If a payment is deducted but the order is not confirmed, please contact our support team with the relevant order and payment details. We will investigate the issue and assist with the appropriate resolution.

Rajvion will not request your passwords, PINs or OTPs through unofficial channels.

9. Order Confirmation and Cancellation

After placing an order, you may receive an order confirmation through email, SMS, WhatsApp or another available communication channel.

An order confirmation acknowledges receipt of the order and does not necessarily mean that the order has been dispatched.

We may contact you if additional information is required to process your order.

Orders may be cancelled or modified before dispatch, subject to the order's processing status. Once an order has been dispatched, cancellation or modification may no longer be possible.

For cancellation requests, contact Rajvion as soon as possible at Rajvion01@gmail.com or +91 7620655980.

Refunds for approved cancellations will be handled in accordance with our Return, Exchange and Refund Policy and applicable law.

10. Shipping and Delivery

Rajvion currently offers free shipping on orders across India, subject to courier service availability at the delivery PIN code.

  • Orders are generally processed within 1–3 business days after payment confirmation or COD order confirmation.

  • Delivery estimates depend on the destination, courier partner and operational conditions.

  • Tracking information will be provided where available.

  • Delays may occur because of weather, public holidays, courier disruptions, incorrect addresses or other circumstances outside our reasonable control.

Customers are responsible for providing accurate delivery details when placing an order.

If an order is marked as delivered but has not been received, please contact us promptly so that we can investigate with the courier partner.

Nothing in this section excludes any responsibility or remedy required under applicable law.

For further details, please refer to our Shipping Policy.

11. Returns, Exchanges and Refunds

Returns, exchanges and refunds are governed by our separate Return, Exchange and Refund Policy, available on our website.

Our current policy provides a 7-day return and exchange window from delivery for eligible products, subject to the stated conditions.

Products must meet the applicable return requirements, including condition and quality inspection requirements.

If you receive a defective, damaged or incorrect product, please contact us promptly with your order details and supporting photographs or other available evidence.

Approved refunds for prepaid orders are generally initiated to the original payment method. Eligible refunds for COD orders are processed by bank transfer, subject to receipt of the required details.

Please review the full Return, Exchange and Refund Policy for eligibility, procedures and processing timelines.

Nothing in these Terms & Conditions overrides a consumer remedy that must be provided under applicable law.

12. Intellectual Property Rights

Rajvion respects intellectual property rights and expects customers and other website users to do the same.

Unless otherwise stated, the original brand materials created for Rajvion and displayed on our website—including the Rajvion brand identity, original logos, original artwork, original product photographs, original marketing graphics and website content—may be protected by copyright, trademark or other applicable intellectual-property laws.

To the extent that Rajvion owns or is authorised to use such materials, they may not be copied, reproduced, distributed, commercially exploited or used to create competing products without the required permission.

Purchasing a Rajvion product does not transfer ownership of the intellectual property associated with its artwork, branding or other protected content.

Some designs may contain third-party assets, licensed graphics, fonts or other materials. Rights in those components remain subject to their respective ownership and licensing conditions.

Nothing in this section claims ownership of third-party materials that Rajvion does not own.

If you believe that content on our website infringes your intellectual-property rights, please contact us with the relevant details so that we can review the complaint.

13. Acceptable Website Use

You agree to use our website lawfully and not to:

  • Use the website for fraudulent, unlawful or misleading purposes.

  • Attempt to gain unauthorised access to our website, systems or customer information.

  • Interfere with website functionality, security or availability.

  • Upload malicious code or engage in activities that may harm our website or other users.

  • Copy or commercially exploit protected Rajvion content without permission.

  • Submit false order information or engage in payment fraud.

We may take reasonable action to investigate suspected misuse, protect customers and maintain the security of our website, subject to applicable law.

14. Limitation of Liability

Rajvion will make reasonable efforts to maintain an accessible website, process orders accurately and provide customer support.

However, we cannot guarantee uninterrupted access to the website or that all electronic services will always operate without errors or delays.

To the extent permitted by applicable law, Rajvion will not be responsible for losses arising solely from circumstances beyond our reasonable control.

Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited, including applicable consumer rights relating to defective products, misleading descriptions, refunds or other statutory remedies.

15. Indemnification

You agree to use our website lawfully and not to infringe the rights of Rajvion or third parties.

To the extent permitted by applicable law, you may be responsible for losses, claims or reasonable costs arising directly from your unlawful use of the website, fraudulent activity or infringement of another party's rights.

Nothing in this section imposes liability beyond what is permitted by applicable law or restricts any statutory consumer rights.

16. Suspension or Termination of Access

We may restrict or suspend access to website features where reasonably necessary to protect our website, customers, business operations or legal interests, including in cases of suspected fraud, security threats or serious violations of these Terms & Conditions.

Any such action will be proportionate to the circumstances and subject to applicable law.

Suspension of website access does not remove obligations relating to an order already placed, including applicable payment, delivery, cancellation or refund obligations.

17. Promotions, Discounts and Offers

Rajvion may offer discounts, promotional codes, bundles, seasonal offers or other promotional campaigns from time to time.

Unless the relevant offer states otherwise:

  • Offers are subject to their stated eligibility conditions and validity periods.

  • Some promotions may apply only to selected products.

  • Promotional codes may be subject to minimum order values or other disclosed conditions.

  • Offers cannot be combined unless expressly permitted.

  • Promotional products and free gifts may have specific return or exchange conditions disclosed at the time of purchase.

  • Offers may be modified or withdrawn for future purchases, subject to applicable law and the terms of the relevant promotion.

We may cancel an order where there is reasonable evidence of fraudulent activity or deliberate misuse of an offer, subject to applicable law and any refund obligations.

18. Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws of India.

Any dispute arising from the use of our website or purchase of our products will be handled by the courts or other forums having jurisdiction under applicable Indian law.

Nothing in this section restricts any consumer's right to approach a consumer commission or other competent forum where permitted by law.

19. Changes to These Terms & Conditions

Rajvion may revise these Terms & Conditions when necessary to reflect changes in our products, services, business operations or legal requirements.

The updated version will be published on this page with the applicable revision date. Changes will apply in accordance with applicable law and will not retrospectively remove rights already accrued to customers.

20. Contact Us

If you have questions, feedback or complaints about these Terms & Conditions, our products or our website, please contact us:

Rajvion

Website: https://rajvion.com
Email: Rajvion01@gmail.com
WhatsApp: +91 7620655980
Business Address: Sector 17, Ulwe , Navi Mumbai, 410206

Please include your order number, where applicable, to help us respond efficiently.

Thank you for choosing Rajvion.

Rajvion — Inspired by Vision, Built to Last.